Inventory & Orders
Keep on-hand, reserved and available-to-promise distinct, then bring order exceptions into a worklist operators can act on.
The record
On-hand is what is on the shelf. Reserved is what is already promised. Available-to-promise is the only one a channel should ever be told about — and the only one worth arguing over at month end.
| Location | On hand | Reserved | Available |
|---|---|---|---|
| Marbella · main | 1 240 | 86 | 1 154 |
| Bucharest · 3PL | 512 | 144 | 368 |
| Warsaw · overflow | 96 | 0 | 96 |
The arithmetic
Operational workflow
On-hand per location, reserved, available-to-promise — three numbers, kept apart, because collapsing them into one is what oversells a listing. A reservation is held while an order is decided and released with the order's state, rather than by a nightly job.
Orders land in a queue. Anything that cannot proceed becomes a worklist item with an owner, a note and a resolution, and a command centre shows what is stuck and why — which is the difference between an operations tool and a dashboard.
Order state is visible end to end, from intake to dispatch. Couriers are an integration class here, in the same directory as the marketplaces.
Versus the alternatives
| Shop's native stock | A marketplace's inventory | Spreadsheet | WMS | Zuduno | |
|---|---|---|---|---|---|
| Sees every channel | no | no | manually | no | yes |
| Reservations while an order is decided | partial | no | no | warehouse-side | yes |
| Per-location availability | rarely | no | manually | yes | yes |
| Joined to the product master | one shop | one marketplace | no | no | yes |
| Stays current without a person | yes, one channel | yes, one channel | no | yes | yes, across channels |
FAQ
Integration scope is assessed channel by channel. Zuduno separates source imports, read-only data flow and controlled write-back so each step can be validated before it affects a live channel.
Locations are first-class. On-hand, reserved and available-to-promise are computed per location and rolled up, so a 3PL and your own shelf are the same kind of thing to the system.
Couriers are an integration class — DPD, GLS, DHL, InPost, Sameday, Fan Courier and regional 3PLs are in the integrations directory.
No, and it should not. A WMS is warehouse-side: bins, picking, packing. Zuduno is channel-side, and it reads what the warehouse says rather than telling it how to work.
What changes for you
Stock you have promised to somebody else stops being counted as stock you can sell.
Operations and customer service
Availability, reservations and order intake
An order from any channel lands in the same worklist, in the same shape, whoever it came from.
Order desk
Availability, reservations and order intake
Bring a representative product and order export so the evaluation reflects the systems and exceptions your team handles.